Paying your Bills

The most cost effective and convenient methods to pay for our services are through the following:

Please contact one of the Customer Care Offices if you wish to set up monthly payments through any of the above methods.

If however, you wish to pay by cash, cheques, credit card or debit card, you can come to one of the following Semcorp Silulumanzi Offices:

Sembcorp Silulumanzi Head Office
18 Nel Street, Nelspruit

Sembcorp Silulumanzi Customer Care Office
Kanyamazane Shopping Center, Kanyamazane

Sembcorp Silulumanzi Customer Care Office
Municipal office/Community Center, Matsulu

Cash payments can also be made in the following payment centers:

  • Any Post Office
  • Any Pick and Pay
  • Selected SPAR
  • Any ABSA branch
  • Shoprite Checkers

Remember to add your water bill account number as reference with any payment you make. Accounts payment are due on the 7th of each month.
Payment made via Direct Bank and Internet Banking Transfer can be made to Sembcorp Silulumanzi bank account as follows:

Bank : ABSA
Beneficiary : GNUC/Sembcorp Silulumanzi
Account Nr : 4053446784
Branch Code : 632005
Reference : WATER ACCOUNT NR
Tel. Nr : 013 752 6839
Fax Nr. : 013 745 3816

Personal cheques may also be deposited in Sembcorp Silulumanzi payment box located at the Mbombela Local Municipality. Please ensure that you write your Account Number clearly for reference on any payment you make to

Sembcorp Silulumanzi. Failure to include your account number will result in a delay in allocating payments to your account.