New Tariffs

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NEW TARIFFS EFFECTIVE FROM 1 JULY 2016

Take note of the below drought relief tariffs that are in place:

Domestic
Band Current tariff Drought tariff
 0 to 6 kl R0 R0
 0 to 12 kl R 5.39 per kl R 5.39 per kl
 12 kl up to 20 kl R 13.31 per kl  R 13.31 per kl
 20 kl up to 40 kl R 14.53 per kl  R 15.98 per kl
40 kl up to 60 kl R 16.35 per kl R 21.26 per kl
60 kl up to 120 kl R 18.21 per kl R 23.67 per kl
Over 120 kl R 18.70 per kl R 24.31 per kl

 

Business
Band Current tariff Drought tariff
 0 kl up to 30kl R 15.77 per kl  R 16.95 per kl
 30 kl up to 100kl R 18.89 per kl  R 20.78 per kl
100 kl up to 300kl R 20.50 per kl R 23.58 per kl
300 kl up to 800kl R 19.84 per kl R 21.82 per kl
800 kl up to 5000kl R 18.70 per kl R 19.63 per kl
Over 5000kl R 16.95 per kl R 17.80 per kl

 

PENALTIES
Fines (1st Offence)
(Domestic) Hosepipe/Irrigation between 09:00 & 18:00 R 750.00
(Business) Hosepipe/Irrigation between 09:00 & 18:00 R 1,500.00
Fines (2nd Offence)
(Domestic) Hosepipe/Irrigation between 09:00 & 18:00 R 1,500.00
(Business) Hosepipe/Irrigation between 09:00 & 18:00 R 3,000.00
Fines (3rd Offence)
(Domestic) Hosepipe/Irrigation between 09:00 & 18:00 R 3,000.00
(Business) Hosepipe/Irrigation between 09:00 & 18:00 R 6,000.00

All customers are urged to adhere to the following restrictions:

  • No washing of hard surfaces or paved areas with drinking water allowed,
  • Watering of gardens, flower beds, parks, lawns and other open spaces not allowed during the day. It can be done either before 09:00 or after 18:00,
  • Washing of vehicles is only allowed with buckets or hosepipes fitted with automated self-closing devices or waterless products,
  • No automatic top-up systems will be allowed for swimming pools,
  • Possible changes in the water pressure might be experienced by residents due to low levels of raw water intake and, reservoir outlets might be closed at times to conserve water. 

For more information, please contact Sembcorp Silulumanzi Customer Services on (013) 752- 6839 (24hrs).

Tariffs are proclaimed by MLM for Silulumanzi as service provider to implement.

For the services provided by Sembcorp Silulumanzi, customers pay certain tariffs as determined by Mbombela Local Municipality. The tariffs are adjusted annually, and it normally is applicable from 1st July of each year for a period of 12-month period until the next tariff increase takes place.

Tariffs are distinguished between Domestic Tarrifsand Business Tariffs Monthly Charges These charges are applicable for water and wastewater services provision, calculated based on the amount of water consumed by customers in a particular month.

Other Charges Other Charges apply separately based on the relevant activities/services provided:

  • New Connection Charges
  • Admin/Connection Fee
  • Reminder/Warning Fee
  • Disconnection/Reconnection Fee

Sembcorp Silulumanzi’s tariffs are officially gazetted by Mbombela Local Municipality and published in MLM Tariff Promulgation for water andsanitation posted on Mbombela’s notice boards and website. You can obtain access to full copies of Mbombela water and sanitation tariffs promulgation through the following links [wpdm_package id=’740′][wpdm_package id=’742′]