Welcome to Sembcorp Silulumanzi.
Provider of quality water and wastewater services in the Mbombela city area.
To be a business that provides its customers with reliable water and sanitation services at affordable rates, is financially sustainable and can be trusted by its customers and stakeholders.
To supply our customer with affordable, quality and reliable water and sanitation services at the highest standard.
Quality of Service
As an environmental, quality and safety conscious services provider Sembcorp Silulumanzi places emphasis on customer satisfaction through provision of quality services and avoidance of negative environmental impact. We are an organisation with ISO 9001:2000, ISO 14001:2004 and OHSAS 18001 certifications, one of the first water and sanitation companies to get all three standards.
Water Safe to Drink
Provider of quality water and waste water services
Payment of Accounts
Payment made via Direct Bank Transfer
Management of fresh water as a sustainable resource
Frequently Asked Questions
The existing water meters are mechanical devices and retaining their overall accuracy depends on many factors, such as the quality of the water being passed through the meter, the rate of flow and the total quantity of water that has been measured over time.
Various conditions that water meters are exposed to prevent any exact time frame for water meter deterioration due to differences in water chemical composition, temperature and humidity.
Most studies that have been performed by the water industry have concluded that residential meters should be replaced after 8 to 10 years. At this age the accuracy would have diminished to the point that the cost of meter replacement is less than loss of revenues with continued use of the old meter.
You should take this opportunity to check around your property for leaks.
Dripping faucets, toilets that leak, and dripping hose bibs have the potential to use a lot of water.
You may also want to check your sprinkler timers to be sure you are not over-watering and test each station to see if sprinkler heads are missing or clogged as this too can waste water.
As meters age, they tend to run slower and may not measure all the water passing through the meter.
The new meters will simply record consumption more accurately and depending on the age and accuracy of your existing meter, you may experience higher consumption due to the accuracy of the new meter.
A water meter like any other mechanical device is subject to wear and deterioration over time.
Water meters can over register but this rarely occurs because wear on internal meter parts generally causes lower measurements.
It can be assumed that after a certain age the inaccuracy of the meter due to deterioration becomes an economical liability.
The potential for revenue loss can be staggering if the system has a large number of meters significantly under-registering.