CUSTOMER EXPECTATIONS

Customers are expected to follow best practices to ensure that they receive quality services from Silulumanzi. The following best practices are available for reference. By following best practices, consumer can avoid inefficient use of water and ensuring that their monthly bill is not excessive.

Opening an Account: Owner vs Tenant

Here you can access documentation for:

• Surety Company Application

• General Information Document

• Termination of Services Form

• DIY Water Leak Detection

• How to Manage Your Water

• Illegal Connections (English) [Cartoon Example]/ Illegal Connections (SiSwati) [Cartoon Example]

• Saving Water Tips in the Garden

• Water Saving Tips